MIC GLOBAL SERVICES, LLC

  • Learning & Organizational Development Consultant

    Posted Date 5 months ago(2/15/2019 3:47 PM)
    Job ID
    2018-3312
    # of Openings
    1
    Category
    Human Resources
    Location
    Kamakee
  • Overview

    JOB SUMMARY

     

    The Learning & Organizational Development Consultant is an internal resource responsible for assessing, designing, developing, and evaluating various employee and leadership learning and organizational development interventions. This position will partner with the L&OD Manager to provide process excellence consulting and project coordination services to operational/functional areas to address critical business issues/changes and/or assigned interventions and projects.

    Responsibilities

    MAJOR RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS

     

    Learning & Leadership Development (40%)

    1. Develops and oversees in conducting various learning events and employee training opportunities for professional enhancement, leadership development, technical development, specialized job skills - i.e. Staff competency training, Leadership Training, Management and Leadership skills, Performance Management, and training on federal and state employment laws (ADA, FMLA), etc.
    2. Monitors the design, development, deployment, and evaluation of various learning and leadership development programs by incorporating instructional design methodologies that are engaging and effectively meeting the learning needs of the organization/functional unit or targeted audience.
    3. Collaborates with cross-functional departments and external vendors to monitor ongoing training needs that support leadership development and to enhance competency, policy, and HR compliant regulations.

     

    Training Design & Development (20%)

    1. Keep abreast of Training and Development trends.
    2. Analyze, design, develop, test, deploy, and evaluation of training effectiveness and/or training programs that are deployed in a variety of delivery formats (e.g.; classroom, web-based/e-Learning).
    3. Collaborate with subject matter experts (SME); internal and external third-party providers to coordinate the delivery of learning activities (i.e., materials) and to ensure final product is meaningful, engaging, and appropriate for the target audience.

     

    Organizational Development (30%)

    1. Leads committees and work groups charged with implementing organization, division or unit level improvement strategies.
    2. Facilitate problem solving and decision making by assessing and diagnosing departmental situations, including data gathering, research, and data analysis
    3. Coach and assist managers and staff with change management
    4. Participates in organizational change effort impacting multiple levels of stakeholders.
    5. Work closely with other specialty areas in Human Resources to coordinate cross-functional initiatives throughout the organization.
    6. Provides strategic consulting and communicates/collaborates with key stakeholders to identify learning and development needs
    7. Contributes to building core content, templates, and methodologies aligned to specific client interventions.

     

    Administrative Support (10%)

    1. Provide administrative and logistical support for various learning events and general department responsibilities (e.g.; systems admin, logistics, processes, purchasing, timekeeping, expense, supplies/materials).
    2. Performs other job-related duties and assist the Learning & Organizational Development Manager and the Sr. Manager, Human Resources with research and special projects as needed or assigned.
    3. Maintain thorough and accurate training records, prepares reports as needed in order to meet accreditation or company standards (e.g.; compliance, safety, competency, laws, policies), and tracks and evaluates any training materials and expenses during the year to ensure the company stays within budget.

    Qualifications

    BACKGROUND/EXPERIENCE

     

    Minimum Education & Work Experience:

    • Bachelor’s degree in Human Resources, Organizational Development, Education, Instructional Design, Instructional Technology, Educational Technology or related discipline; or equivalent combination of experience and education.
    • Three (3) years of Human Resources experience.
    • Three (3) years of needs analysis, design, development, course delivery and evaluation of programs.
    • Proficient with MS Office (Outlook, Word, Excel and PowerPoint, process flow software).
    • Demonstrated ability to work with a variety of computer systems and software.
    • 1-3 years of experience in a professional corporate/organizational setting.
    • Familiarity with eLearning development software (Articulate Storyline, Captivate).

     

    Preferred Education & Work Experience:

    • Master’s degree in fields listed above.
    • Knowledge of training software or Learning Management Systems (LMS).
    • Experience using various technologies to design, deliver, and administer learning products (e.g.; WebEx Adobe Connect), proficient with Microsoft Office, eLearning development software (e.g.; Articulate, Lectora, Camtasia).
    • Experience applying instructional design models/methodologies for course design and development (e.g. ADDIE, SAM, 6-D’s, etc.).
    • Experience interacting with all levels of management, staff, and external vendors.
    • Ability to manage projects and multi-task to manage deadlines.
    • Background in education or psychology settings.

     

    Required Licensure, Certification, Registration or Designation:

    • Valid driver’s license (preferred) or able to commute to and from off-site events/functions with short to no notice.

     

    Communication/Mental Requirements:

    • Effective communication (speaking and listening) with co-workers, customers, outside vendors, on the phone &/or in person.
    • Reading, writing, speaking, and understanding English. Training, giving and receiving instructions.
    • Mathematical ability, attention to detail (e.g., organization, prioritization, proofing), concentration and alertness.
    • Ability to collaborate well with multiple stakeholders; internal and external

     

    Working Conditions/Environment:

    • Working conditions are normal for an office environment.
    • Work may require occasional weekend and/or evening work.

     

    Hawaii Gas is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

     

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